Please note!If the required ad page is not in the drop-down list, or if you gained access to new ad pages after connecting the ad account, you will need to reconnect your Facebook account.
To do this, follow these steps:- Check if you have admin access to the required ad pages.
- Go to the Integrations section - Ad systems - Facebook and delete the connected account.
- Go to the main page and disable connection auto-update.
- Go to the connection at the Access stage in the Facebook Data Source and connect the account, click "Edit settings" in the window that appears, and check the boxes for all your available ad pages. If the window does not appear and your account is automatically picked up from the browser, repeat steps 1-2 by logging in through an incognito window in your browser.
- Set up the Data Source again and download the test data at the Test stage.
- If you have created other connections with Facebook, you need to go to these connections at the Access stage in the Data Source, select the connected account, and set up the Data Source again.
- If necessary, reassign new fields for the forms in the Data Reception settings.
Select the forms from which leads will be exported, or select the parameter to export from all existing and new forms automatically.