Common Issues
The lead does not reach AlbatoMake sure the landing page was
republished after connecting the Webhook (see
Step 7).
The lead reaches Albato but not onecrypt.linkVerify that:
- the endpoint URL is entered correctly (without typos);
- the request method is set to POST;
- the Content-Type is set to JSON.
"Invalid IP address" errorEnsure that the ip_address parameter is set to
0.0.0.0 (or another value approved by onecrypt.link), rather than being left empty or populated with Tilda's or Albato's server IP address.
The lead is received without a phone number or name- Check that these fields are correctly mapped in the request parameters (see Step 14) to the corresponding dynamic fields from the webhook payload, rather than being left empty.